Frequently Asked Questions

Your Questions Answered!

Who are your programs designed for?

Our programs are designed for K–8 students and their families. Each program includes grade-band-specific educational materials that help students prepare for the learning experience at each venue.

What types of venues are programs structured around?

Programs are structured around educational destinations throughout the Phoenix Valley, such as museums, science centers, gardens, zoos, and other local organizations that offer structured learning opportunities. Specific venues vary by program, and families can view upcoming locations by checking the current program schedule.

Can your programs be paid with Empowerment Scholarship Account (ESA) funds?

Yes! We are a ClassWallet direct pay vendor.

How can I pay with ESA funds?

Please email us at info@discoveriesaz.com for a detailed invoice for your student(s). You can then upload the invoice and pay us directly on ClassWallet. *Please note, unless selecting the student drop-off option, parents will need to purchase their ticket separately through our website.

Do parents or guardians need to attend each program?

Most programs require a parent or guardian to attend alongside their student(s). In some cases, depending on the venue and its policies, a program may offer a drop-off option. Any drop-off availability will be clearly noted in the program details.

What's included in each program?

Each program includes admission to the venue and a grade-band-specific educational packet designed to support learning before, during, and after the visit. Educational materials include STEAM-based lessons to prepare students in advance, on-site challenges or activities, and post-visit reflection activities to reinforce learning.

What if my child has unique learning needs or requires accommodations?

We strive to create welcoming and supportive learning experiences for all students. Families are encouraged to reach out prior to booking so we can discuss individual needs and explore how best to support their student during the program.

Is there a minimum enrollment requirement for programs?

Yes. Most venues require a minimum of 15 students for educational group pricing. Discoveries in the Desert requires at least 25 registered students for a program to run in order to provide curriculum, coordination, and on-site facilitation.

If minimum enrollment is not met by the registration deadline, the program may be canceled or rescheduled, and registered families will be notified. Families will have the choice to transfer their registration to a future program or receive a full refund.

Can I bring my younger children?

At Discoveries in the Desert, we encourage exploration at every age! However, each program venue has different policies on whether younger children are allowed or not. Please contact us directly prior to booking the program if you wish to bring younger children to the program.

When is the deadline to register for a program?

Each program will have a clearly stated registration deadline, typically 14-30 days prior to the visit date, but ultimately will depend on each venue’s deadlines.

What happens if weather conditions or a venue closure affect a program?

Outdoor programs may proceed in light weather, but in cases of severe weather, venue closures, or safety concerns, Discoveries in the Desert will communicate next steps promptly, with refunds or transfers handled on a case-by-case basis depending on venue policies.

How does the waitlist work once a program is full?

Families may join a waitlist once capacity is reached; if a spot becomes available before the registration deadline, families will be contacted in order and given 24 hours to complete registration and payment. Placement is not guaranteed, and additional time slots may be opened if enough families are on the waitlist.